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System Overview
Virtual Case Manager (VCM) is an integrated web-based system developed to collect, track, measure, and manage the details about client information and their service needs. Built on a centralized database and utilizing a common information platform, the VCM consolidates client information and record keeping into a uniform, confidential and collaborative system within your agency and throughout the network.
Agencies
Single point client intake, record keeping, and service tracking
Reduces intake time and duplication while streamlining client processing
Consolidates multiple forms of communication into one organized and centralized resource
Real-time service reporting
Geographical snapshots of service needs, frequency, and volume
A simple resource for agencies to provide general referral services
Secured record keeping, HIPAA compliant, and ensures internal / inter-agency level control
Client
Reduces wait times
Hassel-free client intake within the network of providers
Reduces the number of times personal information is requested
Free access to health and social service directory
Reports
Meets OJFS, United Way, and other funding sources reporting requirements
Standardized, specialized, and aggregate data reporting and exporting
Virtual Case Manager
See what the Virtual Case Manager can do for you
Agencies
Single point client intake, record keeping, and service tracking.
Reduces intake time and duplication while streamlining client processing
Consolidates multiple forms of communication into one organized and centralized resource
Real-time service reporting
Geographical snapshots of service needs, frequency, and volume
A simple resource for agencies to provide general referral services
Secured record keeping, HIPAA compliant, and ensures internal / inter-agency level control
Clients
Reduces wait times
Hassel-free client intake within the network of providers
Reduces the number of times personal information is requested
Free access to health and social service directory
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