Data Security

The Virtual Case Manager has been built from the ground up with security in mind. We understand that each agency has their internal policies for sharing information. With this thought in mind we have developed a three level system that provides for all types of security and information exchange needs.

The VCM’s 3 level security schema is represented in the image below.

Private
Data records are completely private within your organization. User level control can hide details from internal staff only needing partial client information to process services or refer for assistance.

Shared within a Group
Agencies can configure collaborating groups of Agencies to share information between. The Agency creator controls the sharing of information and can revoke access at any time.

VCM Network
Registered Staff with VCM access may view shared information.

Security Overview

  • Highly secure file management and record keeping system.
  • Customizable security controls limits user’s visibility to details and access to menus and features.
  • All features require a login and only provided to registered users of the VCM.
  • Automated auditing services provide constant monitoring of user activity throughout the system.
  • Administrators may revoke visibility privileges between Agencies or internally at any time.
  • Access to your data at anytime via our reporting tool.
  • All recorded data is the property of the Agencies entering the information.
  • Administrators may lock service level visibility so users do not have the option to change it.
  • Modern intrusion detection and prevention systems to ensure your data is always protected.
  • Daily backups and server maintenance to ensure data integrity.

Virtual Case Manager

See what the Virtual Case Manager can do for you

Agencies

  • Single point client intake, record keeping, and service tracking.
  • Reduces intake time and duplication while streamlining client processing
  • Consolidates multiple forms of communication into one organized and centralized resource
  • Real-time service reporting
  • Geographical snapshots of service needs, frequency, and volume
  • A simple resource for agencies to provide general referral services
  • Secured record keeping, HIPAA compliant, and ensures internal / inter-agency level control

Clients

  • Reduces wait times
  • Hassel-free client intake within the network of providers
  • Reduces the number of times personal information is requested
  • Free access to health and social service directory

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Developed by Integrated Network Systems 2012 with the help of our Agency Partners